ck111's Privacy Policy
The security of your personal information is our top priority. This document describes in detail how ck111 collects, uses, and keeps your information secure.
This Privacy Policy ("Policy") applies to all members who use the ck111 platform. By using ck111's website or services, you agree to the terms of this Policy. Please read this Policy carefully, and contact us if you have any questions.
1. Introduction and Applicability
ck111 is a trusted online sports betting and casino platform. We take the privacy of our users seriously. The terms set out in this Privacy Policy apply to all services on the https://ck111.cam website, its mobile version, and all related digital channels.
The purpose of this Policy is to clearly inform you how ck111 handles your personal information, how much information is collected, and for what purposes that information is used. We believe that transparency with data is the foundation of genuine trust.
ck111 is committed to ensuring the privacy of your information in accordance with applicable data protection regulations in Bangladesh and international best practices.
2. Information We Collect
When you create an account on ck111 and use our services, we collect various types of information as described below. In every case, we collect only the information that is necessary.
2.1 Personally Identifiable Information
- Full name (in Bengali or English)
- Date of birth (for age verification — only persons aged 21 and above may register)
- National ID number or passport number (for identity verification where applicable)
- Email address
- Mobile phone number
- Residential address
2.2 Financial and Payment Information
We collect payment-related information to process transactions, which includes:
- bKash, Nagad, Rocket, or Upay account number
- Bank account details (for bank transfers)
- Deposit and withdrawal history
- Transaction date, time, and amount
Important: ck111 will never ask for your bank or mobile banking PIN, password, or OTP.
2.3 Technical and Usage Information
- IP address and device identifier
- Browser type and operating system
- Website access time and session information
- Information about which pages you have visited
- Referral source and traffic source
3. Purpose of Data Collection
ck111 uses your personal information only for specific, lawful, and clearly stated purposes. Those purposes are described in detail below:
3.1 Account Management and Identity Verification
Personal information is required to create, maintain, and secure your account. We use identifying information for age verification (21+), fraud prevention, and to prevent multiple account registrations.
3.2 Payment Processing
Financial information is used to process deposits and withdrawals via bKash, Nagad, Rocket, Upay, and bank transfer. ck111 always processes transactions using secure SSL encryption technology.
3.3 Customer Service and Support
Stored information is used to resolve your issues quickly through our 24/7 live chat and email support, and to assist you with any matters related to your account.
3.4 Security and Fraud Prevention
Technical information is analysed to prevent unauthorised access, fraud, and other misuse. This measure is essential for the protection of all users.
3.5 Compliance with Legal Obligations
It may be necessary to retain and provide certain information in order to comply with applicable laws, regulations, and directives from regulatory authorities. In such cases, ck111 complies with its legal obligations.
4. Data Sharing and Third Parties
ck111 does not sell your personal information to any third party. However, information may be shared in the limited circumstances described below:
Payment Service Providers
Financial information necessary to complete mobile banking transactions via bKash, Nagad, Rocket, and Upay, as well as bank transfers, is shared with the relevant payment providers.
Legal Authorities
Information may be disclosed where we are legally required to do so in response to a court order, legal process, or a lawful request from a government authority.
Technology Service Providers
Hosting, cybersecurity, and analytics service providers necessary for operating our platform may access information to a limited extent. All such partners operate under data confidentiality agreements.
5. Cookies and Tracking Technologies
The ck111 website uses cookies and similar tracking technologies. These technologies help improve your browsing experience and ensure the quality of our services.
5.1 Types of Cookies
- Essential Cookies: Required for the core functionality of the website, such as maintaining login sessions.
- Functional Cookies: Used to remember your preferences and settings.
- Analytics Cookies: Used to monitor website usage and improve services.
You can control or disable cookies through your browser settings, though this may limit some features of the website.
6. Data Security
ck111 applies industry-standard security measures to protect your personal information. Our security framework includes:
- 256-bit SSL encryption technology — all data transmitted between you and our servers is encrypted.
- Firewall and intrusion detection systems that prevent unauthorised access attempts.
- Two-Factor Authentication support.
- Regular security audits and vulnerability testing.
- Strict role-based access controls for data — only authorised staff can access your information.
While we ensure the highest level of security, no digital system is completely impenetrable. If you notice any suspicious activity, please notify our support team immediately.
7. Data Retention Period
ck111 retains your personal information only for as long as it is necessary or legally required. The retention policy is as follows:
- Active account data: retained for as long as the account remains active.
- Upon account closure: in many cases, data may be retained for a specified period due to legal and regulatory obligations.
- Financial transaction records: retained for a specified period in accordance with applicable law.
- Once the designated period has passed, data is securely deleted or anonymised.
8. Your Rights
As a ck111 customer, you have several important rights over your own information. We respect these rights and are ready to help you exercise them.
Right of Access
You can find out what information ck111 holds about you and request a copy of that information.
Right to Rectification
If any of your information is incorrect, you can request that it be corrected. Accurate information ensures proper service.
Right to Erasure
In certain circumstances you can request that your information be deleted, though legal obligations may limit this right.
Right to Object to Processing
You have the right to object to the processing of your information for marketing communications or other specific purposes.
To exercise these rights, email [email protected] or contact us via our 24/7 live chat.
9. Protection of Minors
ck111 is a platform exclusively for adults (aged 21 or above). We do not knowingly collect personal information from any minor. We attempt to ensure this through an age verification process at the time of registration.
If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.
10. International Data Transfers
ck111's services may be operated through servers located in various countries. Even if your information is transferred outside Bangladesh, we ensure that it remains protected in accordance with this Privacy Policy and that appropriate contractual safeguards are in place.
11. Policy Changes
ck111 reserves the right to update this Privacy Policy as needed. For any significant changes, we will:
- Publish the updated Policy on the website.
- Change the "Last Updated" date at the top of the Policy.
- For significant changes, a notification may be sent to your registered email address.
If you continue to use the platform after changes are made, you will be considered to have agreed to the updated Policy. We therefore recommend visiting this page regularly.
12. Contact Us
If you have any questions or concerns about this Privacy Policy, or any requests regarding your information, please contact us through the channels listed below. Our support team is always ready to assist in English.
Privacy Contact
Email: [email protected]
24/7 Live Chat — get support directly in English
We generally try to respond to all requests as quickly as possible. More complex matters may take a little longer to resolve.